In 2015 Hisense released its first Netflix integrated televisions in selected Smart TV models. Television models with a dedicated Netflix button on the remote control can easily be identified as supporting Netflix. On these models the Netflix service is pre-loaded and can be launched with the Netflix button on the remote.  If you have any questions please be with your product and contact Hisense Customer Support on 800 447 367. Hours of operation are Monday to Friday 8:30am to 7:30pm AEST and weekends from 9am to 5pm AEST